PLAIO’s Privacy Policy

This privacy policy will explain how PLAIO uses the personal data we collect from you when you use our website.

PLAIO collects the following data:

Personal identification information (name, email address, phone number, country). 

How do we collect your data?

You directly provide PLAIO with the data we collect. We collect and process personal identification information when you voluntarily fill in the “contact us” form or the „get started“ form and give your permission to store your data.

PLAIO collects your data so that we can:

Process your order and manage your enquiries.

PLAIO will not share your data with others.

How do we store your data?

PLAIO stores data in a CRM system.

PLAIO will keep your personal identification information for one year. Once this time period has expired, we will delete your data through data retention policies.

Marketing

PLAIO would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop PLAIO from contacting you for marketing purposes or giving your data to other members of PLAIO.

If you no longer wish to be contacted for marketing purposes, please email plaio@plaio.com.

What are your data protection rights?

PLAIO would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to contact PLAIO for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that PLAIO correct any information you believe is inaccurate. You also have the right to request PLAIO to complete the information you believe is incomplete.

The right to erasure – You have the right to request that PLAIO erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that PLAIO restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to PLAIO’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that PLAIO transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: plaio@plaio.com. 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

PLAIO uses cookies to improve your experience on our website, including:

Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

[Add any types of cookies PLAIO uses. This ought to match with the cookie banner, which lists necessary, functional, performance, analytics, advertisement, others]

Necessary – Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Functionality – PLAIO uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Performance – Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytics – PLAIO uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

Advertising – PLAIO uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. 

Privacy policies of other websites

The PLAIO website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

How to contact us

If you have any questions about PLAIO’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: plaio@plaio.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that PLAIO has not addressed your concern in a satisfactory manner, you may contact the Icelandic Data Protection Authority https://www.personuvernd.is/information-in-english/

Changes to our privacy policy

PLAIO keeps its privacy policy under regular review and places any updates on this web page. 

This privacy policy was last updated on 10 November 2022.